Testimonials

What People Are Saying About Us… Don’t just take it from us, let our customers do the talking!

“It is a pleasure to offer a testimonial for PRL. I have been a physician for almost 20 years and have worked with many billing companies. PRL stands out for its commitment to customer and client service, its poised and professional staff, and most importantly its willingness to treat every claim, no matter how big or small, as vitally important to my business. I really value PRL, and especially my account manager Sandy, as an important part of my practice and my business. I am confident and proud to have PRL as the face of my billing efforts.”

–Adam Glasgow, MD, Surgical Weight Loss

“PRL provides so much more than just excellent billing services. They are on top of industry trends and benchmarking. They are proactive in thinking about how to make our practice more efficient. They provide helpful assistance with credentialing. PRL’s timely and detailed reporting and monthly meetings help us better understand our practice. We are thrilled with our account manager Sandy, who is quickly responsive to our questions and always willing to research answers. We always feel like PRL values our business and that each claim, no matter the size, is important. PRL is a professional and well run company, which truly values its clients.”

–Jordana Glasgow, Surgical Weight Loss

“We have been working with PRL for a few years and have very much benefited from both their expertise and professionalism. They have deftly worked with the wide variety of insurances that we use, from worker’s compensation to Medicaid products. PRL has made the transition to ICD-10 seamless. With so much concern and confusion surrounding ICD-10, they have made this major change in our coding and billing effortless. Further, PRL’s credentialing department have made that arduous process substantially more efficient for our new practitioners. However, while all of these attributes are solid reasons why I endorse PRL, I find their approachability and lightning-fast responsiveness the key to our successful business relationship. Brian Hall and his strong team of knowledgeable professionals expertly navigate the world of medical billing, allowing us to concentrate on taking care of patients.”

–Jason Fanuele, MD, Orthopedic Surgeon

“We have worked with Physicians Resources LTD for over 6 years and during this time PRL has brought stable and consistent cash flow to our practice. Their transparent approach allows us to have real time access to data and have a window into all areas of our revenue cycle. Their team is always available to help us navigate the ever changing healthcare world and they continually keep us informed of any changes to billing and coding policies. Our regularly scheduled performance meetings allow us to keep the pulse of the practice and make continual improvements to our process which ensures a healthy revenue cycle. Their professional and enthusiastic approach is contagious and clearly shows their customer first approach. We would highly recommend the PRL RCM solution.”

–Mary Parks, Practice Administrator, South Shore Orthopedics

“We made the decision to outsource our billing and collections over 3 years ago. We interviewed several medical billing companies and decided to entrust Physicians Resources with these critical business functions. It was one of the best decisions we have made. They made the transition seamless and handled every aspect of it. Over the years they have helped to improve our collection rate, reduce A/R days, and denials. The staff are all professional and very helpful. Having a dedicated account manager who is always available to assist us has been a real luxury. Their coordination and assistance with credentialing with all the various insurance companies we are contracted with is also a very valuable service they provide. PRL has had a significant positive impact on our business and I commend and thank them for that.”

–Chuck Roach, Practice Administrator, Boston Laser Eye Institute

“Our practice has partnered with PRL for over 25 years. During this time healthcare billing and coding has changed dramatically. PRL has always been there to assist us and ensure that we are compliant with the ever changing rules and regulations. Their dedicated team of billing specialists has continually exceeded our expectations and provided an extremely high level of service. I would recommended PRL to any practice looking to streamline operations and reduce the headaches of medical billing.”

–Jesus Blanco, MD